When you place an order electronically through the website you are using, you are deemed to have accepted the pre-information form and the distance sales contract presented to you.
Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.
Shipping costs, which are the product shipment expenses, will be paid by the buyers.
Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, Buyers can terminate the contract.
The purchased product must be delivered complete and in accordance with the specifications stated in the order, and with documents such as a warranty certificate and user manual if applicable.
If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing about this situation within 3 days from the moment they learn of it. The total amount must be refunded to the Buyer within 14 days.
If the buyer does not pay for the product purchased or cancels the payment in bank records, the seller's obligation to deliver the product ends.
After the product is delivered, if it is determined that the credit card paid by the buyer was used unjustly by unauthorized persons and the product price is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the SELLER within 3 days, with the transportation costs borne by the SELLER.
If unforeseen force majeure occurs and the product cannot be delivered in time, the situation is notified to the Buyer. The buyer may request the cancellation of the order, replacement with a similar product, or postponement of delivery until the obstruction is eliminated. If the buyer cancels the order; If he made the payment in cash, the amount will be refunded to him in cash within 14 days from the cancellation. If the buyer made the payment by credit card and cancels it, the product fee is refunded to the bank within 14 days from the cancellation, but it is likely that the bank will transfer it to the buyer's account within 2-3 weeks.
The buyer will inspect the contractual goods/service before receiving it; Damage and defective goods/services with dents, broken parts, torn packaging, etc., will not be received from the cargo company. It will be considered that the delivered goods/services are undamaged and intact. After delivery, the BUYER is obliged to protect the goods/services diligently. If the right of withdrawal will be used, the goods/services must not be used. The invoice must also be returned with the product.
The BUYER; must notify the SELLER via the contact information below within 14 (fourteen) days from the delivery date of the product he purchased to himself or the person/organization at the address he indicated. When the buyer wishes to return the product using his right of withdrawal, the return shipping costs belong to the Buyer. However, in the event that the product is defective or defective, the return shipping costs are covered by the SELLER. Return transactions must be made through the courier company contracted by the SELLER. Additional costs incurred in shipments made outside the contracted company will be borne by the Buyer.
Name/Title: Muhammet Erkam Sönmez
Email: [email protected]
If the purchase is a service, this 14-day period starts from the date the contract is signed. Withdrawal cannot be used in service contracts where the provision of the service has started with the consumer's approval before the withdrawal period expires.
From the moment the SELLER receives the withdrawal notification, they are obliged to refund the total amount within 10 days and to take back the product within 20 days.
In the event that a loss of value or impossibility of return arises from the ALICI's fault, the ALICI is required to compensate for this damage.
If the campaign's lower limit is reached, the discount provided is canceled.
Returns are not possible for cosmetics, underwear, software, digital content, DVDs/CDs, hygienic products, custom-made products, and products with opened or used packaging. These situations fall under the exceptions according to the Regulation on Distance Contracts.
If the BUYER defaults on payments made with a credit card, he accepts to pay interest and to be responsible to the bank as per the agreement with his bank. He also declares that he will indemnify the SELLER's damages.
You can make payments through Bank Transfer or EFT to the following accounts:
IBAN: TR610006701000000054567805 or TR770001004008779945845010
You can benefit from single payment or installment payment options with your credit cards through our website. The amount will be deducted from your card at the end of the order.
